For restaurants, hotels and bars across the UK and France. We capture 4–7× more reviews thanks to 3 capture points (entrance, table, checkout), respond to negatives within 24h, and push you into Google's Local Pack — fully compliant with the April 2026 review policies.
Google rewrote its review policies in April 2026. The FTC followed up with $51,744 fines per violation. Birdeye, Podium, NiceJob and most local agencies haven't caught up yet — meaning thousands of restaurant and hotel profiles are flagged for suspension as we speak.
FTC Reviews Rule (Oct 2024). Fashion Nova paid $4.2M for hiding negative reviews from customers.
Google deleted 22% of all review activity for policy violations. AI detection now runs 24/7.
A flagged Google profile loses 60-80% of local traffic. Recovery is not guaranteed.
Routing happy customers to Google, unhappy ones to a private form. The biggest crackdown of 2026.
Shared iPads or tablets at the reception. Same-device fingerprint triggers automatic suspension.
Pre-screening customers by mood before sending them to Google. AI catches this in seconds.
Free dessert, discount, or staff name mentions exchanged for 5-star reviews.
No gating. No kiosks. No incentives. Just a smart system that gets you authentic reviews and handles the negative ones brilliantly.
Hardware + software + human expertise. The only fully compliant system designed for hospitality venues across the UK and France.
3 capture points to maximise reviews: entrance stand, table NFC tags, and QR cards on the bill. Customers tap or scan with their own phone — every device is unique, every review is authentic.
Instant SMS alert on every negative review. Strategic public reply within 24h that turns criticism into a public demonstration of great service.
Active profiles climb the algorithm. We weave local SEO keywords into every reply. You enter the Local Pack — top 3 on Google Maps, where 80% of clicks happen.
No spin. Here's how Catspace stacks up against your real alternatives.
Hospitality specialist
Birdeye, Podium, NiceJob
General marketing firm
Manage everything yourself
No long onboarding calls. No technical setup on your end. Here's exactly what happens.
20 minutes. We audit your Google profile, identify quick wins, agree on the tone of voice for replies.
NFC stand and stickers delivered to your venue. We optimise your Google Business profile for maximum local SEO.
Stand goes on the bar. Customers start tapping. We start replying. First reviews land within hours.
Rating climbs, ranking improves. More reviews → more clicks → more bookings. Most clients see meaningful ranking shifts by month 3.
No invented testimonials. No vanity metrics. Just what we've actually achieved with the venues we serve.
Trusted by 100+ establishments across Europe, our solution delivers concrete results. Data shows that over 40% of our active clients achieve a rating boost of +0.4 stars or more within their first six months. Success is a partnership: it relies on your volume and how effectively the NFC tools are integrated into your checkout flow. We provide the expertise and a 100% Google compliant framework to scale your reputation..
Two plans designed for hospitality. Save 17% on yearly billing.
£100 OFF Catspace 360° Tour
One-time discount on our virtual tour service
Straight answers to the questions our prospects ask most. Still have one? Drop us a WhatsApp.
Still have questions?
WhatsApp us — we usually reply within an hour during business hours.
Book a free 15-min Local SEO audit, or skip the call and start straight away with Stripe. Either way, your venue is in safe hands within 14 days.
Immersive 360° tours embedded directly in your Google Business Profile. Drag the tour below — yes, it's live.
Don’t just tell them you’re the best. Show them. We build the ‘Blue Line’ a seamless, high-definition path inside your business, not just isolated photos.
Capture every detail with our 8K HDR technology. Crystal clear, perfectly lit, and razor-sharp on any device.
We don’t just upload photos. We build a « Constellation » via a special software, allowing customers to walk virtually through your doors.
Directly injected into Google Maps & Street View. Boost your SEO and double your interest from searchers.